Client Onboarding
-E3 Methodology ,Educate, Engage and Elevate: this is our proven methodology which is implemented over a period of 90 days to help ensure our clients can extract highest ROI and simplify their daily enterprise workflows in Planning-Daily ops-Post Well Analysis-Reporting. We have implemented this methodology with over 50 plus operators to help them extract highest ROI and change user behaviors from old to new simplified ways to maximize user engagement. The methodology is broken into 4 key phases primarily with key activities under each namely: Orientation Phase, Implementation Phase, Measure Phase and Extend Phase.
Each client engagement is staffed with dedicated Account Executive and Customer Success Managers who specialize in taking client through all key activities in 4 phases of E3 methodology. Our Account Executive are Drilling or Completion business executives and CSM are Drilling Engineers from E&P client or Drilling or Completion specialist with years of field experience. They work in tandem to act as client advisors , some of their key activities involve
- Uncovering clients complex As Is Workflow of User types like Engineers, Managers, Field Personnel.
- Hands-on Practice to target current habit
- Share lessons learnt/best practies from other operators which apply to your basins
- Measure ROI/Capture value
- Elevate User engagement via Silicon Valley Principles we have adopted
- Communication Plan to share realized value to the decision makers
- Over a period of 90 days take clients from bottom to top right quadrant of the client maturity radar.
